Privacy Policy
Last updated: February 12, 2026
1. Introduction
PulseUp ("we", "our", "us"), operated by Osny Netto, provides uptime monitoring services. This Privacy Policy explains how we collect, use, and protect your information when you use our service at pulseup.dev.
2. Information We Collect
Account Information: When you create an account, we collect your email address and name. If you sign in via a third-party provider (e.g., Google), we receive your basic profile information.
Monitoring Data: We collect and store data about the endpoints you monitor, including response times, status codes, and availability history.
Usage Data: We automatically collect information about how you interact with our service, including IP addresses, browser type, and pages visited.
Payment Information: Payment processing is handled by Stripe. We do not store your credit card details directly.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our monitoring services
- Send you alerts and notifications about your monitored endpoints
- Process payments and manage your subscription
- Communicate with you about service updates and support
- Detect and prevent fraud or abuse
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (e.g., hosting, payment processing, email delivery)
- Legal Requirements: When required by law or to protect our rights
- Public Status Pages: If you create a public status page, the monitoring status of your chosen endpoints is publicly visible
5. Data Retention
We retain your monitoring data according to your plan's retention period (7 days to 1 year). Account information is retained for as long as your account is active. You may request deletion of your data at any time by contacting us.
6. Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us at support@pulseup.dev.
8. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the service.
10. Contact
If you have questions about this Privacy Policy, contact us at support@pulseup.dev.